Where to Find the Best Tourist Information About Madrid

5 de December de 2018 

Places you can visit to find the best tourist information about Madrid.

Hostal Info English

Finding tourist information when you first arrive at a city on your travel is crucial. You’ll need help with getting the city maps, exploring public transportation options, and learning about all those possibilities the city provides. Here are a couple of places you can visit to find the best tourist information about Madrid.


Adolfo Suárez Madrid-Barajas Airport Tourist Information Point (Terminal 2, lounges 5 and 6)

The place offers a self-service information point, face-to-face assistance, and audiovisual materials to learn more about the city.

Address: Avenida Hispanidad, s/n 28042

Telephone: (+34) 91 578 78 10

Hours: Mon - Sun from 8.00 am to 9.30 pm

If you skip this information center at the airport and go straight to your Madrid accommodation, you will find other centers around the city. That’s one of the greatest benefits if you are staying in the city center - most of the tourist points of interest are in close vicinity.


Plaza Mayor Tourist Information Centre

This is believed to be one of the most modern information centers for tourists in the country. Besides face-to-face assistance, self-service information, audiovisuals, and a shop, the center offers assistance in multiple languages as well as accessibility to:

  • Haptic Maps
  • Adapted desk
  • Spanish sign language interpreters
  • Hearing loops (3)
  • Tactile paving
  • Ergonomic seats

Address: Plaza Mayor, 27 (Casa de la Panadería), 28012

Telephone: (+34) 91 578 78 10

Hours: Mon - Sun 9:30am - 9:30pm

Plaza Mayor Ticket Office: Mon – Sun: 10:30 am - 2:30 pm / 4:30 pm – 8:30 pm

This tourist center is open every day except on a couple of public holidays. It’s closed on the 24th, 25th and the 31st of December, and the 1st of January.


Tourist Information Point Paseo del Prado

Here is another tourist center where you can find all the necessary information about Madrid. It offers face-to-face assistance, audiovisual materials to get to know the city, hearing loop, and free WiFi. You can buy the Madrid Card and Madrid City Tour here.

Address: Plaza de Neptuno, 28014

Hours: Mon-Sun 9:30am- 8:30pm.


Tourist Information Point CentroCentro

In the Palacio de Cibeles, you can find a tourist information center which is specialized in art and culture. Having in mind the location itself is actually exhibition hall of the CentroCentro, this is a perfect way to start your tour. This information center offers face-to-face assistance, self-service information point, audiovisuals, and adapted access.

Address: Plaza de Cibeles, 1 (Palacio de Cibeles), 28014

Telephone: (+34) 91 454 44 10

Hours: Mon - Sun 10.00 am - 8.00 pm (closed on Mondays, January 1st and 6th, May 1st and December 24th, 25th and 31st).


Atocha Tourist Information Point

Another tourist center opened all year round. It offers face-to-face assistance for tourists, audiovisual facilities, and hearing loop. It also provides free WiFi.

Address: Ronda de Atocha, s/n (junto al Museo Reina Sofía), 28012

Hours: Mon - Sun 09:30 am - 20:30 pm

Last update 05/12/2018 16:44:34

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